Support

Can my payment be voided?

Your payment may be voidable if we receive your request on the same business day the payment is submitted. A request must be submitted and a member of our support staff will provide you your available options.

If the status of the payment shows "Paid Out" you must contact your property management company to request a refund.

*ACH Processing times are Monday-Friday 6:00 AM - 3:00 PM PST

*Credit/Debit cards are processed daily.

 

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